Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Starlite Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Starlite Recovery Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Telehealth Programming

As part of the heightened preventive measures we have put in place in response to COVID-19, Starlite Recovery Center near Austin and San Antonio, Texas, is now offering services via telephone and virtual communication platforms to ensure the safety of our patients, their family members, and our staff. 

What Is Telehealth?

Learn about the benefits of telehealth

The term telehealth encompasses a variety of services that are provided over the phone or through computers, laptops, or other devices. The many benefits of telehealth services include increased access to care, scheduling flexibility, safety, and comfort.  

Starlite Recovery Center is proud to provide three types of telehealth services that can benefit individuals who need treatment, and their loved ones:

  • Telehealth assessments, or tele-assessments, allow individuals to learn about the types and levels of care that may be best suited to their specific needs.
  • Telehealth programming enables adults to take part in outpatient programming without having to travel to our treatment facility near Austin and San Antonio, Texas.
  • Telehealth visitation, or televisitation, connects individuals in our inpatient programs with family members and close friends.

When you choose Starlite Recovery Center for yourself or your child, you can rest assured that your experience, either in person or via our telehealth solutions, will reflect our unwavering commitment to superior service and quality care.

Telehealth Assessments

Telehealth assessment process at Starlite Recovery Center near Austin and San Antonio, TX

Completing an assessment is an important step on the path toward improved health. All adults and adolescents who receive treatment at Starlite Recovery Center receive thorough assessments to ensure that our treatment team is prepared to provide the focused services that best meet their unique needs. 

We now offer telehealth assessments, which are also known as tele-assessments, so you can complete this process without needing to travel to our treatment center near Austin and San Antonio, Texas. If you take part in an assessment that involves the use of videoconferencing software, the process may be referred to as a video assessment or virtual assessment. 

In addition to guiding the development of your personalized treatment plan, tele-assessments also provide you with valuable information about the type and level of care that’s right for you. 

You can start the telehealth assessment process by contacting us at your convenience. A representative of our facility is available 24/7 to take your call.  

In general terms, a tele-assessment is a conversation between you and an experienced member of our team. This compassionate professional will ask you some questions about matters such as your treatment history, the symptoms you’ve been experiencing, and how these symptoms have impacted your life. If you are seeking treatment for your child, you may answer these questions on their behalf. 

The professional you speak with will also answer any questions you have about the tele-assessment process, treatment, and related topicsAt the end of your discussion, this professional will make a recommendation for the treatment services that best meet your needs or those of your child. 

Telehealth Programming

Telehealth programming at Starlite Recovery Center near Austin and San Antonio, TX

In addition to several age-appropriate residential programs for adolescents and adults, Starlite Recovery Center near Austin and San Antonio, Texas, also offers an intensive outpatient program (IOP) for adults only. IOP can be the optimal level of care for adults who are stepping down from a residential program, as well as those who are entering treatment, but do not require round-the-clock care. 

We now offer a telehealth programming option for adults who are accepted into our IOP. This option allows you to participate in telehealth therapy through HIPAA-compliant technology 

As is also the case with individuals who attend IOP sessions in person, those who participate in telehealth therapy can expect to receive focused care in a safe and supportive environment. 

Our IOP is led by a master’s-prepared licensed chemical dependency counselor (LCDC) who has personal experience with long-term recovery. Programming at the IOP level includes individual and group therapy, with a focus on real-world barriers to recovery and the development of relapse prevention skills. 

The groups you participate in via our telehealth services option may address topics such as the cycle of addiction, defense mechanisms, stages of change, boundaries, and codependency. 

Telehealth Visitation

Telehealth visitation at Starlite Recovery Center near Austin and San Antonio, TX

When an adult or adolescent is taking part in residential treatment, staying in touch with loved ones can be a vital source of inspiration and motivation. For this reason, we encourage healthy and productive communication with family members and close friends.

Previously, keeping in touch was limited to phone calls, letters, or in-person visits. We now augment these opportunities with a telehealth visitation service. Also sometimes referred to as televisitation or virtual visitation, this service connects individuals in treatment with their loved ones via a video interface.

If you are taking part in treatment, you’ll be able to see and speak to the members of your personal support network without requiring them to travel to our treatment center near Austin and San Antonio, Texas. If you’re a parent, other family member, or close friend of someone who is in one of our residential programs, our televisitation service provides you with another way to share your support during this important time in your loved one’s life.

Compared to the other options, Starlite Recovery Center was the only one that was able to help me make a breakthrough. It was obvious that Starlite's staff were experts in their field, and everyone was great!

– David G.